Customer Support

If you have any questions about your order, returns, or general enquiries, our customer support team is happy to assist.

Email: info@vera-sydney.com
Phone: +61 3 4052 7038
Contact page: Contact

Customer service hours: Monday to Friday, 09:00 AM to 05:00 PM (AEST)
We aim to respond to all enquiries within 1 to 2 business days.

Business & Company Information

Company name: JWK E-com
Business address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Company Number: 91469457

Store name: Vera Sydney
Warehouse address: 29 Elm Way, Jerrabomberra, New South Wales 2619, Australia

Returns and fulfilment are coordinated through our authorised logistics and fulfilment partners.